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Writers Bureau Courses
<p><a href="http://www.writersbureau.com" target="_blank">Home Study Creative Writing Course</a></p>
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The Business English Course
A good command of English can ensure your success. It can improve your chances of promotion, help you to a better job, increase your earning power and enhance your social life. In other words, it can greatly influence both your happiness and your prosperity.
After all, English is the most widely used language around the world. It is the mother tongue for more than 300 million people. It is the main business language for more than 1,200 million people and it is used regularly in all the commercial centres worldwide.
So, it is not surprising that people who are successful in their careers nearly always speak good English. Nor is it surprising that the most common qualification required for employment is competence in English. In these circumstances you are very wise to want to improve your English.
We can help you to do this through the specialist training of the Business English Diploma Course. This will teach you English and show you how to apply this to your work. At the same time you develop your spoken fluency until you are easily understood wherever you go. When you can talk fluently and effectively, write clearly and concisely, you will never again feel ashamed of your English.
Your Training
Your Business English training is conducted totally in English. It is divided into seven, easy-to-follow sections which lead to the award of a Diploma in Business English.
You begin by learning about the English language. Grammar is explained in a very simple way. You are shown how to develop a good writing style. You learn how to use punctuation properly, how to spell and how to develop your vocabulary. You then cover business writing - letters, reports, memos, faxes and e-mail. You are shown how to organise business meetings, how to prepare the Agendas and write the Minutes. Throughout the course you are shown how to apply your new knowledge to your job.
You also learn about the principles of management: how companies are organised; how to increase efficiency in the office and how to become an effective manager yourself! Finally, we show you how to get a better job. As you can see, you receive a thorough and practical training which will help you develop your English and improve your career prospects.
Your spoken English training comes on three C60 cassette tapes. You also receive a study guide, extensive practice exercises and a full transcript of the recording. You have 175 minutes of recording time and 180 practice exercises so that you can learn to speak English clearly and distinctly.
At the end of this booklet there is a detailed synopsis of the training we offer you. You should study this very carefully. Each section starts with a study programme and you work on your written English and your spoken English together. By following this programme, it will take you about eight months to complete your training and receive your Diploma.
That is a brief outline of the training we offer you. If you work hard at your studies, we are confident that you can be successful. In other words, the course can help you just as much as it has helped so many other people before you.
As you can see, the course concentrates on those aspects of English that are important to your work. The whole emphasis is on developing your skills in English, so that you improve your efficiency and achieve success in your career.
Training By Experts
Effective training can only be produced by experts. The Business English Course has been developed from the contributions of many successful people. People willing to pass on to you their experience, knowledge and skills.
There have been many contributions since 1973, when the course started, because your training is constantly updated. We cannot show all of them, but here are some of the most important ones.
E.H. Metcalfe - our Principal, has over 30 years experience of business and distance education. He has helped thousands of students - all over the world - to be more successful.
Mrs. F.D. Nadin - our Director of Studies has been with us since 1977. She is an honors degree graduate in English and has been helping students for many years.
Dr. P. Wright - as former Head of English at Salford University, he specialises in teaching English to students outside Britain. He is a successful author and lecturer with many years experience.
M.J. McNulty - he is a graduate of Cambridge University and a very experienced teacher of English. His particular contribution is English grammar.
K. St. Ruth - is qualified both as a teacher and an administrator and specialises in helping students for whom English is a foreign language.
K. Rawson-Jones - is the former Director of Studies at the UK's largest distance learning language school. He is an expert in producing language courses on cassette tape and is responsible for your spoken English training.
All these people have made important contributions to the Business English Course. They have provided a high quality training programme which can really help you to develop a good command of English.
Expert Guidance
However, for your training to be really effective, you need more than just high quality tuition material. You also need personal guidance and advice from expert tutors. You certainly get this with the Business English Course.
At the end of each section there is an examination paper which you complete and send to us. While you are waiting for this to be returned, you continue studying the next section.
Here in Manchester, your examination paper is assessed by an expert tutor. The marks you have earned are awarded. Your tutor then gives you detailed comment on your progress and guidance for the future. You will be shown how to overcome weaknesses and reassured on your strong points. Your tutor will provide constructive comment and do everything possible to help you develop your English.
When your examination paper is returned to you, more study material is also sent. This means you should always have some study material with you. The way your training is conducted is very simple. We have been using this method since we started in 1973. It has enabled thousands of students, in over 80 countries, around the world to successfully complete their training. If it has worked for them, then it should also work just as well for you.
Your Study Programme
Another reason why so many students successfully complete their training is because the course is so flexible. When a point needs extra attention, you are able to concentrate on it - because you are studying in your own home. There are none of the disruptions that you would have in a classroom. You can concentrate on what is important to yourself.
There is no pressure on you and there are no time limits. You can take as long as you like. This means that you can work at your own pace.
As soon as you enrol, your first two sections, and the first cassette of your spoken English training, are sent to you by airmail. Each section is completely self-contained and all the study material you need is in the section itself. You do not have to buy any extra text books. However we do expect you to have a good dictionary.
At the begining of each section there is a detailed study programme to follow. This divides each subject into easily understood units. With regular study - preferably some each day - you will be surprised how quickly your knowledge of English increases. By keeping to this plan, you should be able to finish your training and receive your Diploma in about eights months' time.
Developing Your Spoken English
You will find that the spoken English training is a really interesting part of your Business English course. It is also an important step in helping you to acquire a good command of English.
When developing your written English, the Business English course constantly makes you read and write - it makes you practice. The same is done with your spoken English training. In fact, you learn to develop your spoken English in the same way that you developed your mother tongue. You listen, then you speak.
You start by practicing the sounds and words you hear on the tape until you can pronounce them clearly. You quickly progress to whole phrases and sentences - and then you play the roles of the different characters yourself. In addition, there are listening, comprehension and fluency exercises. These give you plenty of practice and plenty of talking to do. The course is lively, interesting and lots of fun to follow.
The recordings have been made by professional broadcasters, actors and actresses. They have the clearest pronunciation and provide excellent examples for you to follow. This means that you learn to speak English clearly and distinctly. By the time you have finished you should have every confidence in your spoken English.
Develops Your Management Skills
In addition to helping you develop your English the Business English Course also help you to develop your business and management skills. This in turn helps you to progress in your career. You can see from the course outline how much instruction you receive in these subjects. You are shown how business and companies are organized. You learn about the principles of management: financial control; how banks, accountants and lawyers help businesses; how to motivate and control staff. You are also shown how to improve your own efficiency in the office and how to become a better manager yourself! With help like this, you can see why so many Business English Course students get better jobs for themselves.
Recognised Training
It is important to you that your training, and the College that provides the training, are well recognised. For many years students have been getting promotions, new jobs and higher salaries because employers recognise the quality of the training we offer you.
Many of our students are introduced to us by personal recommendation. Such introductions are made by present students, former students and sometimes even by employers. These people will only recommend their friends and colleagues when they are completely satisfied with the standard of training we provide.
Business Training has been accredited by the Open and Distance Learning Quality Council (ODLQC) in London since 1978 and it is a member of the Association of European Correspondence Schools (AECS) - both highly respected bodies.
The ODLQC is an independent accreditation body with the backing of The Secretary of State for Education. The award of accreditation requires regular inspection of the college, the study material, the tutorial service and the administration to ensure they meet the high standards set by the council. Any student who is in any way dissatisfied with the conduct of the college, or the training provided, can appeal to the ODLQC for help.
We are also a member of the Association of European Correspondence Schools. They, in turn, require us to follow a strict code of ethics. So, you can rely on Business Training to give you both a fair deal and a first-class course.
Your Guarantees
As you can see, we have to provide very high standards of tuition and service. But, we go well beyond the minimum standard required, and give you three extra guarantees for your protection. These are:
1. You have the first sections of your course, on trial, for a full month. If you do not like them, send them back, and the money you have paid will be refunded in full. This gives you plenty of opportunity to inspect the course, and satisfy yourself that it is the right training for you!
2. If your first examination paper indicates that your English is not good enough to understand the course we will tell you so and refund the money you have paid. This does not happen very often, but occasionally it is necessary. You can then do some more basic training and come back to us at a later date.
3. If you complete your course and do not achieve your Diploma qualification we will refund your fees in full.
These guarantees are your safeguards of a fair deal from Business Training. Since 1973 thousands of students have successfully completed their training. This shows that our methods do work - and proves the high quality of the training on offer to you.
The Level Of English You Will Require To Study The Course
The Business English course is conducted entirely in the English language. Even though it is easy to understand, you will still need a basic knowledge of English to start. But if you can understand this booklet, you will certainly be able to understand the course. You can then enrol with complete confidence, knowing that you can benefit from your training and acquire a better command of English.
Your Diploma
Below is a photograph of your Business English Diploma. To qualify for your Diploma you must obtain an average mark of 50% on your examination papers throughout the course. When your average mark is 66% to 75% a Diploma with Credit is awarded. An average of over 75% qualifies you for a Diploma with Distinction.
Naturally, we want you to qualify for your Diploma, but it is not issued automatically. You have to earn it by working hard, by regular study and by completing your course. You cannot buy a Diploma from Business Training.
But if you complete the study programme we give you, then you should qualify for your Diploma. You will then be able to face the future with confidence because the knowledge and ability your Diploma represents will enable you to take full advantage of the opportunities that come your way.
Important
Throughout the course there are many examples and case histories to guide you. In the course outline below, there is not enough room to show you all these examples, but you can be sure there are plenty of them.
The Business English Course has been written in an interesting and easy-to-understand way. If you can understand this booklet then you will be able to understand the course itself.
Now please read the course outline carefully. When you see how thorough the training is you will understand why Business Training students are successful. You will also understand why the Business English course, together with your willingness to work hard, can help you to acquire a good command of English.
SYNOPSIS of the
BUSINESS ENGLISH COURSE
Section 1. English Grammar Made Easy: An Introduction to Business
Index - 12 page how to study booklet - study programme - introduction - welcome to Business Training - meet Peter and Mary - your first piece of practical work - an introduction to English grammar - the importance of word order - the structure of the simple sentence - how to start building sentences - exercises 1 and 2 - the eight parts of speech - the different types of noun - plural nouns - exercise 3 - gender - articles, how to use them - avoid a common mistake - exercises 4 and 5 - pronouns - personal pronouns - possessive pronouns - relative pronouns - ambiguous pronouns - further mistakes to avoid - using pronouns as subjects - exercises 6, 7 and 8 - verbs and how they are used - exercise 9 - the idea of person - how to form and use the verb tenses - the present tense - the present continuous tense (and important exceptions) - the past tense - the past continuous tense - the future tense - when to use will and shall - the present perfect tense - exercises 10, 11 and 12 - An Introduction to Business - why business exists - the importance of profits - other purposes of business - how profits are distributed, illustrated by a case history - the importance of price - cost plus method - the effects of competition - monopoly - government influences - durability of goods - distribution costs - supply and demand - channels of distribution - direct distribution - the retailer - the wholesaler - types of business organisation - the sole trader - partnerships - joint stock companies - the principle of limited liability - co-operative - public corporations - the importance of service in business - exercise 13 - Section 1 examination paper.
Section 2. English Grammar Completed: Spelling Simplified: How Companies are Organised
Index - study programme - introduction - when and how to use the active and passive forms of a verb - exercises 1 and 2 - when and how the infinitive is used - participles, word order and more common mistakes to avoid - differences between regular and irregular verbs - more development work for you - exercise 3 - conjunctions - building longer sentences - writing style and the longer sentence - exercises 4 and 5 - clauses and complex sentences - the main clause - the subordinate clause - more advice on style - exercises 6 and 7 - the construction of paragraphs - how to form the negative - the negative for all the verb tenses - how to ask questions in English - exercises 8 and 9 - adjectives - comparison of adjectives - adjectives to avoid - possessive adjectives - adverbs - comparative adverbs - exercises 14 and 15 - spelling - 14 rules to help you spell better - exercises 16, 17, 18 and 19 - plurals - exercise 20 - Company Organisation - organisation promotes efficiency - organisation and the small trader - the organisation chart with examples for medium and large companies - exercise 21 - how different departments are organised and the jobs they do - the Board of Directors - the Managing Director - Finance Department - accounts - budgeting - the importance of financial control - cost and wage departments - Production Department - manufacturing - service - works management - Marketing Department - market research - advertising - public relations - distribution - sales - Administration departments - planning - office management - personnel - buying - work study - data processing - exercise 22 - examination paper.
Section 3. How to Write Business Letters: Essential Services Available to Companies
Index - study programme - introduction - the simple business letter - form of a business letter - contents - case history - greeting - the opening paragraph - the ending - using a PS - Exercise 1 - longer letters - another case history - how to paragraph a letter - case history - exercise 2 - How to write business letters - planning your letters - the purpose - how to set the right tone - valuable advice about writing - exercises 3 and 4 - developing your writing style - a word of warning - keep it simple - use familiar words - avoid padding and repetition - be specific - be sincere - avoid slang, cliches and swear words - idiomatic expressions - how to avoid ambiguity - common errors to avoid - a special way to improve your style - exercises 5 and 6 - further aspects of letter writing - politeness - helpfulness - sincerity - praise - how to apologise - references to religion - humour - checking your work - a substantial case history illustrating how business letters should be written - the opening letter - the reply step-by-step - the finished reply - exercise 7 - Services available to business - banks - where banks get their money - bank accounts - bank loans - other banking services - the role of Central Banks - exercise 8 - the work done by accountants and how they help companies - also lawyers - advertising agents - insurance brokers - management consultants - import, export agents - shipping agents - chambers of commerce - trade associations - foreign embassies - British council - exercise 9 - examination paper.
Section 4. Letter Layout: Envelope Addressing: Punctuation: Memos: Telex: Telegrams: The Principles of Business Management
Index - study programme - introduction - letter layout - layout of a longer letter - reference numbers - the date - inside address - subject headings - compliment slips - figures in letters - exercise 1 - mailing photos and brochures - envelope addressing, 8 rules to follow - exercise 2 - Correct use of punctuation - the full stop - five uses of commas - exercise 3 - the colon and the semi-colon - the hyphen - exercise 4 - inverted commas - brackets - the dash - when to use capital letters - exercise 5 - the apostrophe - the question mark - the exclamation mark - exercises 6 and 7 - underlining - common abbreviations that you should know - Additional written communications - office memos - writing style for memos - memo layout - exercise 8 - circulation slips - how to write notices - exercise 9 - how to write telegrams - the need for condensed style - a case history - exercise 10 - how to write telexes - how they differ from telegrams - a case history - exercise 11 - taking telephone messages - Principles of Business Management - the manager's job explained - management and the small businessman - elements of controlling staff - giving instructions - the importance of motivation - how to discover your own motivation - develop understanding - personal qualities for good management and how to develop them - enthusiasm - concentration - initiative - perseverance - self-discipline - how to organise you time for more efficiency - delegation - how to plan a project - a case history - planning charts - exercise 12 - examination paper.
Section 5. Correct Expression: Word Formation: 25 Specialist Business Letters: The Principles of Management
Index - study programme - introduction - a brief history of the English language - synonyms - antonyms - exercises 1 and 2 - homonyms - homophones - exercises 3 and 4 - continuing vocabulary development - exercises 5, 6, 7 and 8 - portmanteau verbs - Latin and French words use in English - exercise 9 - American English - Specialist Business Letters with comments and explanation - 1. Rejecting unwanted applicants - 2. Inviting applicants for interview - 3. Rejecting applicants - 4. Offering a job - 5. Confirming an Appointment - 6. Another confirmation of an appointment (different circumstances) - 7. Sending an invitation - 8. Accepting an invitation - 9. Rejecting an invitation - 10. Requesting information - 11. Placing an order - 12. Account reminder - 13. Chasing late deliveries - 14. Congratulating an employee - 15. An apology - 16. A reference - 17. Letter of condolence 18. Hotel reservation - 19. Visiting an overseas agent - 20. Letter of complaint - 21. Answering a complaint - 22. Sending a quotation - 23. Sales letter - 24. A direct mail letter - 25. Another sales letter - Principles of Management continued - organising and controlling people - leading and motivating people - your own attitude - morale, 7 rules to follow - exerting discipline - exercise 10 - how to find and hire good employees - dismissing unsatisfactory employees - exercise 11 - how to manage a small business - how to sell - financial control - budgeting - importance of cash flow - giving credit - exercise 12 - examination paper.
Section 6. Comprehensive: Report Writing: Efficiency in the Office: Work Flow Management: How to get a Better Job
Index - study programme - introduction - comprehension - understanding phrases and sentences - find the main idea - paragraphs examined - exercises 1, 2, 3 and 4 - more practical comprehension work for you - 4 texts examined - Reports - different types of reports - routine reports - special reports - eye-witness reports - verbal reports and 8 rules for good delivery - the form, layout and presentation of reports - length of a report - a case study explained in detail - how to draw graphs and charts for reports - a substantial case study of how to write a report worked through - planning - gathering information - outline in note form - writing the report and the finished draft - exercise 5 - Efficiency in the office - how equipment increases efficiency - dictating machines - telephone answering machines - photocopiers - duplicators - folding machines - addressing machines - franking machines - calculators - accounting machines - word processors - computers - filing systems - exercise 6 - Work flow management - a substantial case history worked through - exercise 7 - 12 rules for the efficient use of your secretary - how to dictate - exercise 8 - How to get a better job - five sources of jobs - how to reply to advertisements to ensure an interview - how to write letters of application - a detailed case history worked through and explained - a curriculum vitae - applying directly for jobs - impress your boss - how to win interviews - common questions to expect - a quality all employees look for - exercise 9 - examination paper.
Section 7. Summaries: Business Meetings and Procedures
Index - study programme - introduction - summary - to learn to summarise you need plenty of practice which you are given in the first part of the section - the three essential skills - length of a summary - step-by-step procedure - 15 steps to a successful summary - working through a case history - the main idea - devise a heading - making notes - the first draft - the writing style for summaries - summarising direct speech - how to merge paragraphs - the importance of accuracy - completing the first draft - improving the first draft - the finished summary - exercise 1 - working through a long case history together - exercises 2 and 3 summarising information from several sources - exercise 4, a case history of condensing 6 letters into one summary - Business Meetings - formal meetings - committee meetings - rules for committees - administration meetings - how a meeting should be conducted - the Chairman's responsibilities - the meanings of common expressions - to convene a meeting - a quorum - a resolution - a motion - the proposer - the seconder - the agenda - how to compile the agenda - a case history - note taking for meetings - exercise 5 - minutes of meetings - how to write the minutes - substantial case history of a meeting worked through including the agenda, minutes and report of the meeting with comments and explanations - exercise 6 - looking ahead - examination paper.
Synopsis of the Spoken English Course
Your Spoken English training is on three ful-length C60 cassette tapes. Your first cassette is sent with your first sections. You have 21 fascinating conversations to listen to, which make up a complete story in the life of a publishing company - Better Books Limited. You listen to the conversation then practise the sounds, words and sentences you have just heard. You have special repetition exercises and also a lot of fun playing the roles of the characters yourself. Altogether you have 180 exercises and 175 minutes of recording time so that you learn to speak English clearly and distinctly.
An Introduction to Better Books Limited
Better Books Limited is a small publishing company, located in London. The Chairman of the Board is Thomas Humber, who founded the Company some 50 years ago. Now he is an elderly gentleman, who takes little part in the day-to-day running of the business. Most of the decisions are taken by Ann Humber and Ben Streep. Ann is Better Books Limited's Managing Director. Ben is the Sales Director, and has been with the Company for over 15 years.
Another important character is Mrs Beach, the Company Secretary, who joined Better Books Limited about 35 years ago - well before Ann and Ben.
Better Books Limited used to sell books mainly in the United Kingdom (UK), but last year they started to publish books for teaching English as a Foreign Language. At a European conference they had many enquiries about their specialist titles in English as a Foreign Language and in Computer Sciences. Because of the number of enquiries and the orders that they received at the time of the conference, they decided that now would be a good time to try to expand their markets abroad.
Ben Streep has just returned from a trip to Europe where he met a French businessman interested in becoming an agent for Better Books Limited.
Ann Humber has also been in Europe where she met another businessman who was interested in representing Betters Books Limited ...
In the 20 conversations that follow the story unfolds.
Ann and Ben discuss which of the two people they have met in Europe should act as sales agents for their books. They decide on Ann's choice Alain Bravard. But the arrangement doesn't work as well as they hope and they have to turn to Arthur Kerd, Ben's choice, for help.
We meet Ruth who is a senior secretary. She feels that she has too much work and needs an assistant.
We also meet Mrs Beach. She feels that the company is not being managed properly because Ben and Ann do not always communicate effectively.
In addition, there is a sub-plot! A valuable consignment of books has been stolen and the police have to catch the thief before the end of the course.
But everything works out well! Arthur Kerd turns out to be a great sales agent. Ann and Ben agree that they must consult each other more frequently if they are to manage the company efficiently. Ruth gets an assistant to help her. And the thief is caught!
Looking To The Future
When you have a good command of English you can face the future with confidence. You will have the respect of your family, friends and colleagues. You know that your new skills will help you to advance in your career and take full advantage of the opportunities that come your way. It is also a position that, with a little effort on your part, we can help you to achieve.
The effort that we require from you is only for a few short months. However, once you have gained the knowledge and skills we give you, they will be yours for the rest of your life.
Everything we have told you so far assumes you want a better, more prosperous life for yourself and your family. We also assume you are willing to work hard to improve your chances of success. If so, you will see your training as an investment in your future. An investment which should pay you dividends for many years to come.
The fees for your training are very reasonable when you think of the benefits you will gain. Benefits that you will feel right from the start of your course.
A training that did not help you would be expensive at any price. But, training which makes it possible for you to have a better job, higher earnings and greater security is surely worth investing in.
Without a good command of English you may have to watch all these benefits pass you by. You may have to watch somebody else take all the rewards. While your life remains dull, insecure with little hope of improvement. But, with our help, your life can be happy, successful and full of promise for the future.
How To Start
You do not need any formal qualifications to enrol on the Business English Course. All you need to do is complete the 'Application for Enrolment' form which you will find at the back of this booklet. Full details of your fees and the easy payment terms are on this Application Form. You simply fill this in, and follow the instructions for sending your fees shown on back of the Application Form. If you have any difficulties, go along to your nearest bank and ask their advice. You do NOT have to have a back account to transfer money through a bank. Finally, post your Application Form, together with your fees or a copy of your bank draft, to us by air.
APPLY NOW - and , as soon as your application is accepted, we will send your first study material by AIR MAIL. You will then be on your way to a better command of English. Later on , as you become more and more successful, we hope you will look back with pleasure to the day you placed your English training in our hands.
Ten Reasons Why You Can Enrol With Complete Confidence
1. A first-class home-study course - direct from England.
2. Caring, helpful tutors to guide you all the way.
3. Three Guarantees as extra safeguards for you.
a) You have the course on trial for a full month
b) Your money back if your English is not good enough to study the course.
c) Full refund if you do not successfully qualify for your Diploma.
4. Business Training is well recognised.
5. Flexible study programme to suit YOU.
6. You learn business and management techniques as well.
7. You can complete your fees by easy instalment payments.
8. Your Diploma is proof of your training.
9. Spoken English training on cassette tapes.
10. No previous qualifications needed to enrol.
You need never again feel ashamed of your English
Award of Accreditation
Business Training has been granted accreditation by the Open and Distance Learning Quality Council (formerly the CACC), which was set up in 1969 as an independent body with the co-operation of the Secretary of State for Education. The ODLQC is established for the public benefit to promote lifelong learning and in particular to raise standards within distance education. It does this by awarding, where appropriate, the status of accreditation in recognition that the activities of a particular Collage conform to such standards.
The accreditation process includes a rigorous assessment, by independent experts, of a college's administration, tutorial support, educational materials, and publicity, to ensure that they meet the standards set by the council. Accredited colleges are monitored by the Council to ensure that students continue to receive good service, and are assessed for re-accreditation at intervals of not more than three years.
Issued with the authority of the Open and Distance Learning Quality Council, 27 Marylebone Road, London NW1 5JS.
Association of European Correspondence Schools
Business Training is a member of The Association of European Correspondence Schools (AECS). This is an international, non-profit making association comprosing of colleges, institutions and people involved with distance education. The AECS was founded by the merger of European Council for Education by Correspondence (CEC) with the European Home Study Council (EHSC) in 1984.
The objectives of the AECS include the promotion of professional and ethical standards in distance education and the protection of students' interests. Members are required to follow a strict code of conduct to maintain the standards required by the association.
Blurbs
`Mr E.H Metcalfe - Principal
I have been in distance education since 1962, and a College Principal since 1968. My experience with many thousands of students has convinced me that to achieve success with a home-study course you need three things: (1) a well written, high quality course; (2) caring helpful tutors; (3) regular conscientious study from yourself. I have gathered round me a first-class team of tutors and course writers to provide you with items (1) and (2). If you want to take full advantage of the training we offer you, then you must provide item (3).
Mrs F.D. Nadin - Director of Studies
The Director of Studies is responsible for the course contents and the work of all the tutors. She makes sure that we maintain our high standards. Mrs Nadin is an honors degree graduate in English from Nottingham University, and she has worked in distance education since 1977.
Miss J.M. Bailey - Senior Advisory Manager
If you need any advice about your studies or personal ambitions, you can always write to Miss Bailey and her team of advisors. Every day, letters are received from students all over the world, and each one receives a friendly, confidential and carefully considered reply. Before joining our Advisory Department in 1975 Miss Bailey had been in personnel management. With her business experience, and deep knowledge of student's needs, she is an ideal person to help solve any problems you may have.
Mr D.P. Pendlebury - Managing Director
Mr Pendlebury has worked for Business Training since 1979. His job is to see that the College's administration works smoothly and efficiently. This entails sending your sections on time, answering your letters quickly and returning your examination papers promptly. This allows both yourself and the tutorial staff to concentrate on the task that really matters - that of improving your English.
Sue - E1 prospectus - 4
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